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Web Ergon Ltd. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services for website design, development, logo creation, and custom software solutions. By using our site, you agree to the practices described here.

Information We Collect

We collect limited personal data to provide our services and improve user experience:

• Contact Information: Name, email address, phone number, and company details when you request a consultation, free website optimization discovery, or submit inquiries via forms.
• Usage Data: IP address, browser type, pages visited, time spent on site, and referral sources via cookies and analytics tools like Google Analytics.
• Project Details: Business requirements, website URLs, or files shared during project discussions.
• No Sensitive Data: We do not collect payment details, financial information, or special categories of data (e.g., health or racial data).

How We Use Your Information

We use collected data solely for legitimate business purposes:

• Responding to inquiries and scheduling calls or meetings.
• Providing free website optimization discoveries and consultations.
• Delivering services like website development, logos, and custom software.
• Communicating project updates, sending newsletters (with opt-out), or marketing relevant services.
• Analyzing site performance to enhance our offerings.
• Complying with legal obligations.

Sharing Your Information

We do not sell your data. Sharing occurs only when necessary:

• Service Providers: Trusted third parties (e.g., hosting providers, email services like Google Workspace) under strict confidentiality.
• Business Transfers: In case of merger, acquisition, or asset sale.
• Legal Requirements: To comply with laws, respond to authorities, or protect rights.
• No international transfers outside the UK/EEA without adequate safeguards.

Cookies and Tracking

Our site uses essential cookies for functionality and optional analytics cookies. You can manage preferences via browser settings. Third-party tools may set cookies (e.g., Google Analytics). Disabling cookies may limit site features.

Data Security

We implement reasonable security measures (e.g., encryption, access controls) to protect data. However, no system is fully secure, and we cannot guarantee absolute protection.

Your Rights

Under UK GDPR and data protection laws, you have rights:

• Access, correct, or delete your data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent.

Contact us using the form in our contact page to exercise rights. We respond within one month.

Data Retention

We retain data only as needed: inquiry data for 2 years, project data for 7 years post-completion, or longer if legally required. Inactive accounts receive deletion notifications.

Children's Privacy

Our services are not for children under 16. We do not knowingly collect their data.

Changes to This Policy

We may update this policy. Changes post on our site with the new effective date. Continued use constitutes acceptance.

Contact Us

For privacy questions, email us using our contact form or write to: